Immersive Technologies: Most Civilian Agencies Are Using or Plan to Use Augmented Reality, Virtual Reality, and More |
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Immersive Technologies: Most Civilian Agencies Are Using or Plan to Use Augmented Reality, Virtual Reality, and More, Report no. GAO-24-106665, Aug 2024 |
Immersive technologies integrate the physical environment with digital content. Their uses have expanded beyond entertainment to include education, training, and more.
We surveyed 23 civilian federal agencies on their use of and plans for immersive technologies.
Most of the agencies use them, often for training. For example, the Department of Homeland Security uses simulators as part of law enforcement training on the use of force. It used these technologies to train nearly 10,000 employees in a variety of areas in FY 2022.
15 agencies planned to increase use.
Challenges cited included meeting cybersecurity requirements and high costs.
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