Aichholzer, G.; Spitzenberger, M.; Winkler, R. (2004) Austrian case studies, In: Millard, J., Iversen, J. S., Kubicek, H., Westholm, H. and Cimander, R., Reorganisation of government back-offices for better electronic public services – European good practices (back-office reorganisation), Volume 3: European good practice case studies, commissioned by: European Commission. |
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